Effective Date: April 22, 2025

Welcome to Computer Mart Kenya!
These Terms and Conditions outline the rules and regulations for using our website, https://computermart.co.ke, and purchasing our products.

By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part, please do not use our services.

1. Use of the Website

  • You must be at least 18 years old or have parental/guardian consent to use our website.
  • You agree to use our website and services only for lawful purposes.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

2. Product Information

  • We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occasionally occur.
  • We reserve the right to correct any inaccuracies, errors, or omissions at any time without prior notice.
  • All prices listed on our website are exclusive of VAT (Ex VAT) unless otherwise stated.

3. Pricing and Payment

  • Prices are quoted in Kenyan Shillings (KES).
  • Payment Methods:
    • Within Nairobi CBD: We accept Cash on Delivery (COD) and MPESA.
    • Outside Nairobi CBD: Full payment must be made via MPESA before the order is dispatched.
  • Your order will only be processed after payment is confirmed according to these terms.

4. Orders and Delivery

  • Orders are subject to availability. If a product becomes unavailable after placing an order, we will notify you and offer a replacement or a full refund.
  • Our Shipping & Delivery Policy outlines delivery times, areas, and charges. By placing an order, you agree to those terms.
  • Orders placed after the daily cutoff time of 3:00 PM will be processed the next working day.

5. Returns and Refunds

  • Our Refunds & Returns Policy governs the conditions under which you can return products and seek refunds or exchanges.
  • Items must meet specific conditions to be eligible for return within the 14-day return window.

6. Intellectual Property

  • All content on this website, including text, graphics, logos, and images, is the property of Computer Mart Kenya and protected by copyright laws.
  • You may not reproduce, distribute, or use any content without prior written permission from us.

7. Limitation of Liability

  • Computer Mart Kenya shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of, or inability to use, our website or products.
  • We do not guarantee that our website will be error-free or that access will always be available.

8. Privacy

  • Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Changes to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
  • Continued use of the website following any changes constitutes acceptance of the new Terms and Conditions.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Kenya.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Email: info@computermart.co.ke
Website: https://computermart.co.ke